At PLIO Education, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and protect your personal information when you visit our website, enquire about our courses, or interact with us online.
By using our website, you agree to the terms outlined in this policy.
Information We Collect
We may collect and process the following personal information:
- Your name/ Email address/Telephone number
- Billing and payment information
- Course booking or enquiry details
- Information submitted through contact forms
- Website usage data through cookies and analytics
We only collect information that is necessary to provide our services, respond to enquiries, process bookings, and improve user experience.
How We Use Your Information
We may use your information to:
- Respond to enquiries and provide customer support
- Process course bookings and payments
- Send important course updates or service information
- Improve our website, services and user experience
- Send marketing communications where consent has been given
- Meet legal or regulatory obligations
We will never sell your personal information to third parties.
Website Platform & Third-Party Services
Our website is hosted on Squarespace, which may collect personal data when you visit our website, submit forms, or make purchases. Squarespace processes data securely in accordance with their own privacy policies.
We may also use trusted third-party services including:
- Payment processors
- Email marketing platforms
- Analytics services such as Google Analytics
- Social media integrations
These providers only process information necessary to perform their services.
Cookies
Our website may use cookies to improve functionality and user experience. Cookies help us understand website traffic, remember preferences and improve site performance.
You can manage or disable cookies through your browser settings at any time.
Data Security
We take reasonable steps to protect your personal information from unauthorised access, misuse, loss or disclosure. However, no method of online transmission or electronic storage is completely secure.
Your Rights
Under UK data protection law, you have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data where appropriate
- Withdraw consent for marketing communications at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO)
Marketing Communications
If you opt in to receive marketing emails, we may contact you about upcoming courses, offers, events and updates. You can unsubscribe at any time using the link provided in our emails or by contacting us directly.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
PLIO Education - plioeducation@outlook.com